Support

How Can We Help?

Browse our FAQ or send us a message. Our support team responds within 24 hours.

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We are here to help. Reach out through any of the channels below or fill in the contact form.

Email Support
xtremtonny2@gmail.com
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Response Time
Within 24 hours (Mon - Sat)

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FAQ

Frequently Asked Questions

Payments are processed securely through encrypted payment gateways. We accept major credit cards, PayPal, and selected cryptocurrencies. Subscriptions renew automatically each billing cycle.
We offer a 7-day refund on first-time subscriptions if you are not satisfied. Refunds are not available after the first 7 days or for renewals. Contact support to initiate a refund request.
Yes, you can cancel anytime from your account dashboard. Cancellation takes effect at the end of the current billing period. No long-term commitment required.
XtremBot supports MetaTrader 4, MetaTrader 5, Binance, Bybit, Kraken, and several other major brokers and exchanges. Full list available in documentation.
Yes. The Starter plan includes guided setup and recommended default settings. The installation wizard walks you through every step, and our support team is available to assist.
XtremBot sends real-time alerts to your connected Telegram account. You can also monitor performance through the web dashboard and receive scheduled email reports.
XtremBot never holds your funds. The bot connects to your broker via API keys and executes trades on your behalf. You always maintain full control of your trading account and funds.
Yes, and we strongly recommend it. Running on a VPS ensures 24/7 operation without depending on your personal computer. Our documentation includes step-by-step VPS setup guides.